Return period
Store-configured return period: 30 days. Where local mandatory consumer rights provide a different or longer right, the applicable mandatory right takes priority.
Return conditions
Unless required otherwise by applicable law, returned products should be in a condition reasonably suitable for inspection and return. Certain categories may have special hygiene, safety, customisation, digital-content, or other restrictions where legally permitted.
Wrong, damaged or defective items
If an item arrives damaged, defective, incomplete or different from what was ordered, contact customer support with the order number and relevant photos or information.
Refund processing
Approved refunds are generally sent back through the original payment method where possible. Bank or payment-provider processing time may vary.
Return shipping
Return-shipping responsibility depends on the reason for return, the product, the market, and applicable law. Contact support before sending a return if no return method is shown in your order information.
Return address
Return address: please contact customer support before sending a parcel.
Contact
wulalaike@hotmail.com